Wednesday, August 11, 2010

How to Deal with a Person Who Never Met a Project S/he Didn't Like

In a recent article from Governing entitled, Team Building: How to Turn an Alligator into an Advocate, Gerry Deseve and Robert Fryer explain how "alligators" can become a project proponent's ally.

According to the article, "[a]n "alligator" is the person at a meeting who lies in the weeds waiting for a chance to attack."  The article discusses five steps to turning an alligator into an ally:

  • Listen
  • See the issue from the other's point of view
  • Identify and address specific objections
  • Demonstrate benefits
  • Keep the audience in mind

For the full article, visit

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